Tt99 Privacy Policy — Your data is completely safe

When you use the tt99.plus website and mobile app, you share certain personal information with us. This Privacy Policy explains in detail how tt99 collects that information, what it's used for, and how it's kept secure.

Tt99 is a trusted online betting and gaming platform for users in Bangladesh. We believe protecting your privacy is not only our legal obligation — it is our ethical commitment. By registering or using tt99's services, you agree to this Privacy Policy.

This Privacy Policy applies to all tt99 services — including the website, mobile app, live chat support, and email communications. It forms an integral part of our Terms and Conditions.

Tt99 only collects data that is strictly necessary to operate the platform. See the table below for details:

We never collect your bank account password, PIN, or full payment card details. All payment processing is handled exclusively through secure third-party payment gateways.

Tt99 uses the data it collects solely for the following purposes:

• Account Management: To create, manage, and secure your account.
• Identity Verification (KYC): To verify your identity and age, which is a legal requirement for online gaming.
• Financial Transaction Processing: To process deposits and withdrawals and to maintain transaction records.
• Customer Support: For fast resolution of your complaints, questions, and issues.
• Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Service Improvement: To analyze user experience and improve the platform.
• Promotional Communications: To notify you of bonuses and offers, only with your consent.
• Legal Compliance: To comply with applicable laws and regulations.

Tt99 does not sell your personal data to any third parties. However, data may be shared in the following limited circumstances:

• Payment Service Provider: Limited information is shared with Mobile Pay, Nagad, or Rocket solely to process financial transactions. This data is used only for transaction verification.
• Law Enforcement: Data may be disclosed in response to a lawful request from a government or law enforcement authority under applicable Bangladeshi law.
• Technology Service Provider: Cloud hosting and cybersecurity providers may access limited data for security purposes — they are bound by strict confidentiality agreements.
• Fraud Prevention Agencies: In applicable cases, data may be shared with regulatory authorities to detect money laundering or fraud.

Tt99 uses cookies on its website and app to enhance your experience. Cookies are small text files stored in your browser or on your device.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand which pages are visited most — this data is fully anonymized.
• Security Cookies: To prevent fraud and CSRF attacks.

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

Tt99 does not store your data indefinitely. Retention periods vary depending on the type of information:

• Active Account Data: For as long as your account remains active.
• Financial Transaction Records: A minimum of 5 years, as required by applicable law.
• KYC Documents: Up to 5 years after account closure.
• Logs & Audit Data: Up to 2 years for security purposes.
• Support Chat Records: Up to 1 year.

Upon an account closure request, all data not subject to legal retention requirements will be deleted within 30 days.

As a tt99 user, you have full control over your own data. Your key rights are outlined below:

Tt99 is intended for users aged 18 and above. We do not knowingly collect personal data from minors.

Age is verified at registration, and confirmed through national ID during the KYC process. If a user is found to be a minor, their account is immediately closed and all collected data is deleted.

Tt99 uses certain third-party technologies and services that help keep the platform running smoothly. Each of these providers has its own privacy policy:

• Payment Gateway: Mobile Pay, Nagad, and Rocket process your payment information directly. Their respective privacy policies are available on their own websites.
• Cloud Hosting: Our servers and databases are hosted on secure cloud services that adhere to strict security standards.
• Live Chat Software: The chat platform used for customer support. Chat records are retained solely for issue resolution purposes.
• Analytics Tools: The tools used for website traffic analysis collect fully anonymized data.

These third-party service providers are bound by strict data processing agreements with tt99. They are not permitted to use your data for their own purposes.

Tt99 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed on the website homepage.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.

Contact us for any questions, complaints, or requests related to this Privacy Policy:

• Email: support@tt99.plus
• Live Chat: Available 24/7 via website or app
• Response Time: Usually within 24–48 hours

Your privacy concerns matter deeply to us. Every request is reviewed carefully, and we work to resolve issues as quickly as possible.